Matthew Fitzsimmons

Apple Store Part 2

A while ago, I wrote this article about my experience at the Apple Store. Now I have a different experience to share with you.

When I wrote my previous review, I thought that things might have been quite a bit different if I was a customer who had been working with an employee all along going through the purchase process. Then, I was a customer who knew just what they wanted and walked in, and wasn't impressed with the result.

This time, however, I made a personal shopping appointment, which you can do online through the Apple retail site. I sort of knew what I wanted, but wasn't quite sure about the decision and had some questions.

The experience was great. Levi was knowledgeable and extremely helpful. He answered all the questions I had, and some I didn't know I had. The purchase process was smooth from start to finish, without the issues I had on my previous trips. I have zero complaints about this experience, and that's hard for me to say sometimes.

The short of it is that I highly recommend the personal shopping program at the Apple Store, although my previous comments still stand in other areas. If you are in the market for a new computer and aren't exactly sure what you want, or just want a little help with the process, setting up a personal shopping appointment is a great way to get the help you need.

If your visit happens to take you to the Apple Store in Tucson, request Levi for your appointment. You won't be disappointed.

May 30, 2008